Aug
09

Oh Please…Is It Really Social Media’s Fault?

Author // Ann
Posted in // Community, Culture, Future Trends, Leadership, Management behaviour, Social media

 

It’s a social media thing and most people still don’t understand it! I’m not the only one frustrated by the claptrap that has spurted from certain fraternites of the media these last few days about social media being responsible for the London riots. Take a peak at thisislondon and BBC articles.

We will avoid the dumbing down of journalism and the poor standards being exhibited by global media brands including the BBC nowadays. Another time over a drink maybe! Information flows have always being substantially affected by the size and character of social networks. Twenty years ago this happened via physical word of mouth. This week its happened both physically and virtually. Double whammy! That’s why we have seen the sheer numbers of rioters involved, how things changed so rapidly and, as a result, why it got out of control so quickly. Its been a form of viral rioting.

Social networks provide reach, volume and spreadability. There is a lesson here for politicians, leaders of large institutions and anyone in an authoritative position, society and behaviour is re organising itself. I’m not condoning the actions of these misguided and mindless individuals but there is a strong message. Uprisings can happen, even within organisations and very swiftly.

When we don’t understand something, we hastily blame it, granted it also helps if inflammatory headlines sell a few more newspapers. Social networks have energy so yes they can fuel things, but the energy originates from and is created by the humans. We are doing our usual thing; asking what happened, who to implicate and how are we going to punish those responsible rather than the equally valuable question, why it happened?

Those who criticize this generation forget who raised it. We have failed to embed community values, a sense of belonging and the importance of social capital in this rather upturned world that believes that you put the individual first not society. In truth, you can’t expect people to respect authority if every week that authority is demonstrably being shown to be corrupt. We have advocated the relationship between income and happiness despite evidence to the contrary and ignored the strong association between personal and community relationships.

Social media is no more responsible than my Gran. If, you want it your way and social media is to blame, there is no need to feel anguished, the Police will be able to trace, find those really responsible and hopefully bring justice to those people affected by these awful events. In fact, used creatively, social media could be used to facilitate unity and strength in the communities so devastated recently.

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Ann

Ann Holman is the founder of the Ann Holman Company who are social architects and strategists. She is a leading thinker, educator, speaker and consultant in the world of social business, social media, marketing, leadership, strategy and communications. Ann has a passion for understanding how 'social' and 'digital' are changing the landscape we live and work in. Please connect with her on Twitter @annholman
  • Kelda Richards

    Many true words here Ann, a great post and your last paragraph is backed up by #riotcleanup trending today. Social media can bring people together in many constructive ways.

  • http://twitter.com/robjglover Rob J Glover

    You make two great points here Ann, firstly that Social Media is just the channel and is not in itself responsible for anything, yes the rioting youths used their mobiles and social media to spread the violence but check out #riotcleanup on twitter to see how the local communities are organising themselves in a positive way.

    Secondly, I can’t help feeling that we have failed the young generation rioting not the other way around. Only in the last few days we have been obsessing about the stock markets (a global financial casino only the wealthy can play) while ignoring fundamental social issues in our own society.

    Oh, and as a side point if you want to get the best insight and coverage on the riots then turn to Twitter as it is far superior to the traditional news media in my opinion.

    Social media is just the channel but the freedom of information it enables to everyone from rioting youths of London to the ‘Arab Spring’ to the middle class tweeters is nothing short of a revolution.

  • Ann

    Thanks Kelda…yes just seen the #cleanupriots hashtag trending on Twitter….fabulous, great way to start the process of healing self harming wounds!

  • Ann

    Agreed Rob! What it perhaps has done, is opened up a debate long overdue of where we as a society, not just parents, have failed. You know I feel we are moving into a new society driven by the ‘streets’ not by the capitalist corporates. And social media, as you say, is enabling those conversations, organisation and freedom of information to drive through shifts not seen in hundreds of years. A society and community can only build robust social fabric if trust exists and this comes from transparency. Unfortunately, our institutions like the Police, Banks, Councils, Governments and corporates are a little slow in realising this. Social media, social business and social networks have a huge positive role to play in helping them understand this by creating both individual and community social capital.